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Loving and Punning on Valentines Day

February 12, 2017
Sean Triner
Digital Fundraising
I got this lovely email from World Animal Protection (WAP). It worked on me.  BUT generally, humour is risky in charity direct marketing. I think this is for a few reasons: Not everyone gets the joke! Making light of your serious cause needs…
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truth_wall

The Truth Well Told*

December 21, 2016
Sean Triner
Digital Fundraising, Donor Psychology
Many charities shy away from the ‘bad’ their organisation tries to fix.  This is not facing reality, not telling the truth and not giving people the opportunity to make bad good. Here is a cracking example from Concern Worldwide of…
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Welcoming e-News Subscribers

November 29, 2016
Sean Triner
Digital Fundraising, Donor Love
A friend just asked me about the best practice for welcoming people who sign up for e-news or updates through your website home page. Well, as always, it depends.  Is the purpose of the newsletter, information, fundraising or service provision? …
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WikiMedia

Nice Personalised Prompt Doesn’t Live Up to Expectations

November 23, 2016
Sean Triner
Digital Fundraising
I recently received the campaign above, so I thought I would share my thoughts on it. First of all, the copy could be improved.  It is not inclusive and inviting – in fact it pushes you away. They don’t make…
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Fundraising

Is Fundraising Unique in Different Countries?

July 13, 2016
Sean Triner
Digital Fundraising, Bequests and Legacies, Direct Mail, Major and Mid Value Donors, Trends
Learning and sharing across three continents! This ‘winter’ I have headed North. Very north, in fact, starting in Alaska. I am writing this on the plane from Vancouver. I put ‘winter’ in quotes because the big advantage of crossing the…
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Direct mail

Using URLs in Direct Mail

May 25, 2016
Sean Triner
Digital Fundraising, Direct Mail
Thanks to Mike Linnemann from the University of Minnesota Foundation, and Tom Ahern, donor communications expert whose recent Twitter conversation inspired this blog. Direct mail is the largest source of new donors in most fundraising markets. Yet, even with an…
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Green Peace lead the way

Greenpeace Lead the Way

January 4, 2016
Sean Triner
Digital Fundraising, Donor Love, Donor Psychology
We are working on a new thing here in Australia.  It doesn’t sound new, but it could have a profound impact on how charities use social media. Visit Greenpeace Australia on Facebook and leave a comment on one of their…
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Soi Dog Foundation

Superb Customer Care: I am Great!

October 2, 2015
Sean Triner
Digital Fundraising, Donor Love
Well, according to Soi Dog Foundation I am – and so are all their other donors. I got this email (click to enlarge) thanking me for my support; it has a lovely video and great copy. And then when I…
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Soi Dog Foundation

What Works on Facebook: Old Fashioned Direct Mail Offers

October 1, 2015
Sean Triner
Digital Fundraising, Direct Mail
It is great to see that the techniques we learned in direct mail seem to apply in the digital space too. I reckon that in direct marketing, nothing has actually changed in how the ‘offer’ works. Just we deliver it…
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Soi Dog Foundation Landing Page

Some Quick Tips of Fundraising Landing Pages

September 28, 2015
Sean Triner
Digital Fundraising
There are lots of good tips on landing pages when you search the web but it seems not enough. Lots of people are wanting specific tips on fundraising landing pages. So here is a six-minute short video for you… …
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