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Does It Really Matter If I DON’T Donate?

June 22, 2017
Sean Triner
Digital Fundraising, Direct Mail, Donor Psychology
Fundraisers are doing incredibly important work.  You are connecting people who care with people (or environment/animals/causes) in need. Most of us are active in fundraising because we want to change things from bad to good.  As Tom Ahern says, donors…
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pop art thank you speech bubble from dreamstime

My Thank-You Message Raised Loads of Money! Why Is Sean Complaining?

May 24, 2017
Sean Triner
Donor Love, Digital Fundraising, Major and Mid Value Donors
I got this brilliant message from April Kelsey – a fundraising and communications specialist based in Hampton, VA, USA. Hey, Sean! Today I made about $100k off ONE thank you email, applying techniques I’ve been learning from you and others…
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OnlineGIving e1518671229440

Digital Fundraising Beyond Doggies and Dolphins

March 20, 2017
Sean Triner
Digital Fundraising, Trends
The Soi Dog Foundation and Australia for Dolphins have had enormous success in global fundraising using the digital ‘multi-step’ approach. Although based in Thailand and Australia respectively, the two charities fundraised globally with shocking images, which helped them get traction.…
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Pop Art Panda Bamboo e1549327934162

Loving and Punning on Valentines Day

February 12, 2017
Sean Triner
Digital Fundraising
I got this lovely email from World Animal Protection (WAP). It worked on me.  BUT generally, humour is risky in charity direct marketing. I think this is for a few reasons: Not everyone gets the joke! Making light of your serious cause needs…
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truth_wall

The Truth Well Told*

December 21, 2016
Sean Triner
Digital Fundraising, Donor Psychology
Many charities shy away from the ‘bad’ their organisation tries to fix.  This is not facing reality, not telling the truth and not giving people the opportunity to make bad good. Here is a cracking example from Concern Worldwide of…
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amnesty netherlands sign up e1515673149945

Welcoming e-News Subscribers

November 29, 2016
Sean Triner
Digital Fundraising, Donor Love
A friend just asked me about the best practice for welcoming people who sign up for e-news or updates through your website home page. Well, as always, it depends.  Is the purpose of the newsletter, information, fundraising or service provision? …
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WikiMedia

Nice Personalised Prompt Doesn’t Live Up to Expectations

November 23, 2016
Sean Triner
Digital Fundraising
I recently received the campaign above, so I thought I would share my thoughts on it. First of all, the copy could be improved.  It is not inclusive and inviting – in fact it pushes you away. They don’t make…
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Fundraising

Is Fundraising Unique in Different Countries?

July 13, 2016
Sean Triner
Digital Fundraising, Bequests and Legacies, Direct Mail, Major and Mid Value Donors, Trends
Learning and sharing across three continents! This ‘winter’ I have headed North. Very north, in fact, starting in Alaska. I am writing this on the plane from Vancouver. I put ‘winter’ in quotes because the big advantage of crossing the…
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Direct mail

Using URLs in Direct Mail

May 25, 2016
Sean Triner
Digital Fundraising, Direct Mail
Thanks to Mike Linnemann from the University of Minnesota Foundation, and Tom Ahern, donor communications expert whose recent Twitter conversation inspired this blog. Direct mail is the largest source of new donors in most fundraising markets. Yet, even with an…
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Green Peace lead the way

Greenpeace Lead the Way

January 4, 2016
Sean Triner
Digital Fundraising, Donor Love, Donor Psychology
We are working on a new thing here in Australia.  It doesn’t sound new, but it could have a profound impact on how charities use social media. Visit Greenpeace Australia on Facebook and leave a comment on one of their…
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